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Wednesday, 3 August 2011

Test




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Friday, 8 April 2011

Hello Stranger...

Well hello,

It seems I have neglected you for 6 months.

So where shall I start? I didn't get the job as per my last post. To be honest I'm not to bothered as the guy that got it deserved the recognition.

I'm still at the NHS but trying my best to get out as there are big changes ahoy and I'm not prepared to take the risk of them being for the worse. I've returned to college to complete my Lv5 Management Certificate to put me in good stead for any positions in that area.

Well - Max is now 9 months old and coming on leaps and bounds. Well crawls and rolls. He's been the highlight of our lives day in, day out. It's amazing to look back over the photos of him from this tiny helpless thing that requires our undivided attention. Don't get me wrong, he still does but he's helping himself in all sorts of situations.

On the family front; my dad has been diagnosed with cancer of the esophagus and has been undergoing chemotherapy. This all came as a bit of a shock that something as innocent as a ticklish cough has developed into this. His op is in a week or so and they are hopeful his chemo has helped.

I'll not make any promises as to keeping you up to date but I'll try my best.

Oh and look out at the end of July - another Max style post should appear ;)

Wednesday, 27 October 2010

Interviews ahoy !

So I've recently applied for a job within the NHS trust where I work. It's a band 8a position so would do me, Lins and Max nicely. It's Technical Systems Manager looking after the 3rd line staff.

I've got to do a 10 min presentation on:

“The Trust employees are going to be working more agile in the coming years. What needs to be done, changed and deployed to make agile working successful, secure and easy to use.”

Wish me luck people - I've got a month to nail this !

Sunday, 24 October 2010

Internet Explorer lost connection but still connected to internet.

This was a weird one!

User had problems with IE - "Page cannot be displayed" !!!

There was obviously a connection to the internet as sidebar apps were still streaming RSS feeds. Email was still working and I could ping URLs.

What I initially blamed on "Rapport" turned out to be a bad patch that Norton had published for 360. i downloaded the Norton Remover and it worked a treat !

Dell Inspiron Virus

User reported a hijack of the OS and a 3rd part app offering virus removal.

Upon running Spybot, CCleaner and Regmechanic I discovered the "Artemis" virus on his laptop.

There was a suspicious entry in the startup when I ran MSconfig so I removed that and it allowed me to run the resident AV.

Once it had quarantined the virus I was able to reboot and tidy up.

IE wasn't connecting to the internet but this was simply a blank proxy entry in the IE.

Printer connection and MOT

User had bought a new printer (HP 5100) and couldn't get it connected.

PC was running XP Home SP3 but no matter what I did I couldn't get the damn thing to install.

It worked fine on the W7 laptop they had but no way on the PC.

Did my ususal MOT but gave up on the printer !!!

Broadband troubleshooting and PC MOT

This was a tricky one. The customer had reported problems with his internet dropping off. He had a custom built PC connecting via a Netgear USB dongle back to a BT Home Hub.

The internet would seemingly work fine then grind to a halt. Also their IE had been hijacked by a 3rd party application. I installed Spybot which found in excess of 1000 items on the PC - it appeared the temp internet files had never been flushed in the 6 years they had owned it. CCleaner finished up the rest of the temp files and reg fixes which helped the machine run a bit quicker and revive IE.

I installed Firefox to do the majority of my work as I needed a clean browser to work on.

Once I was happy that I had done all I can in terms of speeding the machine up I went on to troubleshoot the ADSL connection.

The user reported he had his ISP (BT) out who had been as far as replace the D side copper from the local DP to his property. Several homehubs had been provided but the problem was still apparant.

When pinging several URLs at the same time as his router there was an obvious drop of packets out to the net while his router was constant.

Other than recommend a new PSU for the Homehub (as this has reportedly caused problems for other users) I advised he call BT and jump higher and shout louder and get them to replace the copper on the E side of the connection.